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Master Category with all question types

Recognising those board-level strategists who are leading from the front within their organisation and beyond, formulating sustainability strategies, initiating change and ensuring the highest level of engagement in order to succeed.

Please complete all of the fields below. We recommend you write the body of your entry in a word document and then cut and paste it into the form below to prevent work being lost.

Each entry will be assessed against four primary criteria detailed below. All primary criteria are weighted equally. Please use the secondary criteria field to add any information not covered in the primary criteria. Please bear in mind secondary criteria will be used by judges when no clear winner can be determined using the primary criteria alone.
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The full list of categories and their specific criteria is listed below. Each category entrant is made up of five sections:

Summary

Each applicant is given the opportunity to summarise their entry in a maximum of 100 words.


Primary Criteria

This comprises of a maximum of five category-specific questions, each with sub-questions to assist you with your responses. Please note that all primary criteria are weighted equally and each have a word limit of 250 words.


Secondary Criteria

This must be completed and submitted with your entry but is only employed when no clear winner is determined by using the primary criteria alone. The maximum word limit for the secondary criteria is 250 words in total.

Logo and headshot

As part of your entry please upload a high resolution (EPS, GIFF, or similar) company logo. If entering an individual category such as Sustainability Leader or Energy Manager of the Year, you will also need to submit a colour headshot of your entrant. If your entry is successful on making the shortlist, both company logos and headshots will be used as part of the onscreen graphics on the night of the awards.


Addition Information

This allows you to submit supporting documentation or images relevant to their entry, up to a maximum file size of 7MB. Please note that we cannot guarantee that judges will review all additional information as part of the judging process, so please include all key elements in the main body of your entry.

Hotel of the Year

Who can enter?

Any hotel property where the primary source of business at the property is the hotel. The spa may accept direct customers and may even be a separately owned business, but to consumers and the outside world the overall property is seen as a hotel.
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Hotel of the Year

About the business

1. Who is your core clientele?

2. What facilities does your spa offer (e.g. steam room, saunas etc)?

3. Which skincare and equipment brands do you use/stock?

4. What was your spa’s average treatment room occupancy between 1st May 2015 and 30th April 2016?

5. Please outline your spa’s philosophy and point of difference from the competition

6. Please explain how your spa excels at customer service (Please give examples)

7. Please outline your key marketing and operational initiatives for the last 12 months and give evidence/examples of how these have helped your business

8. What is your retail strategy and how do you measure its success?

9. Please outline your therapists' qualifications and your ongoing training and development policy, including dates of most recent training 

When uploading files, make sure they are in only one of the following formats:

The Awards system supports JPEGs, non-animated GIFs, TIFFs, PDFs DOC and XLS files only

Individual files larger than 2MB will result in the upload failing and in some circumstances cause your entry information to be lost.If the files are of the correct format and less than 2MB in size then select and upload each file one at a time.

DO NOT UPLOAD any of the following as doing so will automatically invalidate your entry: ZIP files, Any video file, Powerpoint or similar file

PICTURES OF SALON – Interior & Exterior (maximum of 4 pictures)

Please upload photographs of your SALON, showing both interior and exterior. You should provide at least one picture of the reception, one picture of a treatment room, and one from the outside. You MUST upload images of your salon to enter this award – images of candles, towels, or products do not count and will be deleted from your entry.Picture of Team (maximum of 1 picture)Please upload an image of your team here.

TREATMENT MENU (maximum of 1 upload)

You MUST upload a current treatment menu or list of services provided to enter this award.

MARKETING MATERIAL (maximum of 2 uploads)

ADDITIONAL SUPPORTING MATERIAL (maximum of 2 uploads)

Mentor of the Year

This category is open to people (both male and female) who are actively supporting women to succeed in their careers within the hospitality, leisure, travel or tourism industry through mentoring. This can be as part of a formal mentoring programme or informal mentoring relationship.
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Entry criteria

The Mentor of the Year will be someone who:

  • Has mentored at least one womanin the hospitality, leisure, travel or tourism industry within the past 12 months - either as part of a formal mentoring programme, or an informal mentoring relationship
  • Inspires change and continuous improvement from their mentees
  • Shares their knowledge and experience willingly with others
  • Has had a clear impact on their mentees’ careers (testimonials from mentees themselves should be provided) - for example:
    • Improved confidence
    • Promotion
    • Taking on more responsibility within their role
    • Successful career change into another area of the business/industry
    • Overcoming a particular problem/issue etc.
  • Acts as a role model to women working in their organisation and industry

Community Initiative of the Year

Most UK utility businesses are active in community programmes. This award aims to recognise the significant effort and care that goes into this often unpublicised work, which benefits the recipients far more than the image of the company.
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Community Initiative of the Year

How to enter:

Entering could not be simpler – just complete each section (A, B, C, D, E, F, G) of this form.


Eligibility:

The Utility Industry Achievement Awards are open to companies of ALL sizes. The initiative, project or campaign in most cases should be completed during FY 2015/16.


What to include:

The judges will want to know how your entry made a difference, so explain what it was like before you had the great idea. Please note that supporting material will only be called upon where necessary and may not be viewed by the judges – please make your case within the entry form.


Word count:

Please note that your entry should be no more than 1000 words in total (not including supporting material).

A) Please provide a brief outline of the project description and scope

B) (Optional) Please detail the scale of ambition of your entry, in relation to your company size

C) Why was this project chosen for support?

D) Please provide a brief outline of the aims of the project? Were they achieved/exceeded, and how was this measured and verified?

E) Who benefited (directly and indirectly) and how?

F) How did this contribute to corporate CSR goals?

G) How much did the project cost (including staff time)? 

IT Initiative of the Year

The effective use of information technology (IT) by utilities is essential to providing the high service levels customers have come to expect while containing costs. Entries to IT Initiative Award should demonstrate the use of modern – not necessarily cutting edge – IT systems to help the business achieve its aims. The judges are looking for systems-based initiatives with a back office focus. Prospective entrants please note that entries with an emphasis on smart technology should consider entering the smart utilities award, while customer-facing IT initiatives such as apps should be entered in the new customer engagement category.
This category is now closed